From the world of law to the medical industry, there are many fields that require transcription services. Nonetheless, most of these businesses choose to outsource this service, rather than employ someone in house and handle the task themselves.
There are many different reasons why this is the case. Firstly, transcription is a time consuming task that requires complete accuracy. It would take a significant amount of a company’s time and resources to do themselves, and thus it becomes more efficient to employ another organisation. In addition to this, you will benefit from an expert service by going down this route, thus high levels of quality are guaranteed.
Nonetheless, you are only going to feel these benefits if you choose a transcription company wisely. There are many businesses offering this service nowadays, thus you should use the following points to narrow down your search effectively…
Turnaround time
One of the main reasons why businesses choose to outsource transcription is because it takes them too long to do themselves. Thus, you need to find a transcription company offering a favourable turnaround time. Otherwise, why outsource in the first place? Nonetheless, it is important to be realistic. If you want to benefit from a high standard of work you cannot demand for it to be sent back to your within a few hours.
Capability
Look for a company who has the capability to handle literally any type of transcription you throw their way. From various audio devices to legal documentation, there is no limit to the amount of different materials that may need to be transcribed. Therefore, you need to find a company with the capability to handle any request.
Reputation
Aside from the points that have already been mentioned, you should read reviews that have been left by previous customers. Have they been happy with the service they received? Did the company live up to their expectations? Did they deliver when it comes to turnaround time? Were they easy to contact? Would they work with them again? This is the only way you will gain an honest insight into the level of quality you are likely to receive if you go ahead and use the company in question.
Price
Price is evidently an important factor when considering any type of business expense. You need to find the right balance. After all, you don’t want to spend extortionate amounts of money as this would lead to you running inefficiently. However, you should never go for the cheapest service you find as this is likely to indicate a lack of quality. Do your research to determine what the average prices being charged are.
Confidentiality
The fifth and final factor you need to consider is confidentiality. This is imperative as you do not want your company’s dealings to be discussed with anyone else. How can you be sure a company operates in confidentiality when providing their transcription services? Firstly, they should provide you with a Confidentiality Agreement. Secondly, you should seek a company that is registered with The Data Protection Act as well.
Transcription services is something a lot of companies feel the need to outsource as it can be a hefty task. This article reveals how to find the best transcription company for your needs specifically.
